Know Your Words, Part 1

Know Your Numbers, Part 1 by Darryl Retter discusses the importance of scripted answers that you, and your staff should know. With scripted answers, you offer a consistency of studio policy to your customers. We understand that there aren’t any new problems at the studio, just the same set of issues that require clarity for our customers. Darryl offers a collection of some of the most common “Customer Issues” and the words to resolve them.

Darryl Retter presents the Dance Studio Toolbox papers to offer studio owners solid concepts in having a profitable dance studio. Each paper is designed as a separate tool to use to build the best business foundation for the studio owner. Download these free papers and start building your business.